Difficulty in integrating offline consultations with online data, and challenges in fully tracking the customer journey.

In the funnel stage "Website browsing interaction", what are consumers doing?

Consumers are browsing pages on the website to learn about service or product information.

In the funnel stage "Website browsing interaction", what tasks do businesses have under this item? Here, tasks mainly refer to human efforts to drive high revenue, excluding automated systems.

Human efforts are needed to optimize website content, advertising strategies, and landing page design to attract target customers.

In the funnel stage "Website browsing interaction", what are the common optimization methods under this funnel item?

Optimize SEO, conduct A/B testing on landing pages, improve website loading speed, and enhance user experience.

In the funnel stage "Enquire", what are consumers doing?

Consumers contact via phone or submit forms to inquire about service details with the business.

In the funnel stage "Enquire", what tasks do businesses have under this item? Here, tasks mainly refer to human efforts to drive high revenue, excluding automated systems.

Human efforts are needed to follow up on phone and form inquiries, provide professional quotes and service explanations to facilitate transactions.

In the funnel stage "Enquire", what are the common optimization methods under this funnel item?

Simplify form fields, provide instant customer service, and improve the speed and professionalism of follow-up phone inquiries.

In the funnel stage "Payment", what are consumers doing?

Consumers complete payment, becoming paying customers and achieving conversion.

In the funnel stage "Payment", what tasks do businesses have under this item? Here, tasks mainly refer to human efforts to drive high revenue, excluding automated systems.

Human efforts are needed to handle payment processes, confirm orders, and conduct subsequent customer relationship maintenance and follow-up.

In the funnel stage "Payment", what are the common optimization methods under this funnel item?

Simplify payment processes, provide multiple payment methods, and strengthen after-sales service and follow-up.